Shipping & Refund Policy

Refund Policy - Products are nonrefundable, please feel free to contact via email with any concerns. Commission deposits are non-refundable. Because each piece is one-of-a-kind, please note that there will be variations in the final product when requesting a previously created piece.

Shipping policy - Please allow for up to 10 business days for shipping on premade items and 2-4 weeks for custom requests. 

For inquiries, questions or concerns email: designsbycasaide@gmail.com